North Hertfordshire District Council is set to automate its processes, replace repetitive manual tasks and eliminate duplication through the use of a web-based Public Protection solution developed by Tascomi; a specialist software development company with over ten years experience creating industry-leading, web-based software solutions for Local Authorities throughout the UK and Ireland.
Implementing Tascomi Public Protection will provide greater service resilience, support agile working and improve the quality and consistency of the service North Hertfordshire District Council deliver to their customers, in addition to significantly reducing administrative costs.
Andy Godman, Head of Housing and Public Protection at North Hertfordshire District Council said:
“We are pleased to have adopted Tascomi Public Protection. We are looking forward to working in partnership with Tascomi to deliver an innovative web-based solution that is accessible on any device with a browser from any location. The integrated off-line capability means that officers will be able to record inspection outcomes directly into the system even when they do not have access to the internet. The customer facing portal allowing citizens and business to submit and track licence applications on-line is going to enable us to digitally transform our service.
When Councils are being faced with unparalleled reductions in budget Tascomi Public Protection will provide us with a system that offers improved consistency in service delivery and enhances our productivity to the benefit of all our customers and stakeholders.”
Tascomi Public Protection has been designed in conjunction with Local Authorities to meet the changing needs of Trading Standards, Environmental Health, Licensing, Private Sector Housing and Housing Grants departments.
Controlled through a comprehensive and flexible admin section, Tascomi Public Protection manages premises, assessments, inspections, service requests, accidents and a host of other functions, with all system data managed and contained within Tascomi’s ISO 27001 accredited Private Cloud.