The Health Service Executive (HSE) of Ireland continues to collaborate with technology partner Tascomi pioneering new working practices to streamline processes and create efficiencies.

HSE Ireland are making significant strides in the development of new digital processes across their organisation. As part of this, they continue to work closely with Tascomi to develop new functionality and innovative workflows within the Public Protection system.

The most recent innovation will help businesses applying for export certificates of non-animal origins to countries outside the EU. The previously manual and paper heavy process has been replaced with an Online Portal for end-to-end processing of applications. Through this self-service portal businesses can build their own online profile, including the ability to create and maintain their own product set. Submissions through the Online Portal are automatically fed to the Tascomi back office system, where a HSE Officer can complete the application process right through to issue of certificates.

This improvement will digitally transform the HSE’s Food Export capability by providing process improvements, efficiency savings and overall business satisfaction.

Denis Rooney, ICT Projects Manager, Health Service Executive Ireland commented,

“Being fully digital and driving innovation is key at Health Service Executive (Ireland), which is why we have worked with Tascomi to further enhance our Food Export Certificates capability. Using our new On-Line Portal we can now complete the process from receipt of application to issuing of certificates entirely through the portal saving us both time and money. Tascomi continue to act as a valuable partner to Heath Service Executive in their provision of innovative, cloud based solutions catering for our evolving requirements.”

Tascomi Public Protection is an innovative cloud-based software solution covering functional areas for Environmental Health, Licensing, Requests for Service, Trading Standards, Private Sector Housing and Housing Grants.

Built from the ground up as a mobile solution, it can be utilised anywhere, on any device, and at any time through the use of a modern browser facility. Empowering Local Authorities to embrace agile working practices and reduce administration and dead time in the working day.

In the last 12 months the Tascomi Public Protection customer portfolio has grown to now include Liverpool City Council, Breckland District Council, South Holland Council and Cheshire West & Chester Council.