Roisin Murray leads the growing team of people responsible for implementing the software to the customer’s business involving the provision of services such as business analysis, project management, consultancy and training. Roisin’s team are also responsible for handholding – easing the transition from their old software to the new system – and for ongoing customer experience, support.
Tell us about your career path:
I graduated in 2003 and obtained my first management position in a local manufacturing company as part of the Knowledge Transfer Programme (KTP) at QUB. After completing the initial IT related KTP project and after four years in a manufacturing environment, I knew I wanted to move back into a more technology focused role. I joined Tascomi as the only Business Consultant working as part of a team of five people in 2007. At that time Tascomi had solutions in only a handful of the then 26 Councils in Northern Ireland and over the next few years I helped design, sell, improve and support our software to become the leading provider of web based software to Local Council Building Control in Northern Ireland and beyond. I joined the Senior Management Team in 2011 and began to lead the implementation side of the business, growing a team of project managers and business analysts around me. In 2015 I became Director of Product and Service Delivery, and am incredibly proud to have joined the Board of Directors at Tascomi Ltd.
Do you have any role models that influenced & guided you to where you are at today?
I think my main role models were my parents, particularly my father. I was always taught that hard work, education and skills are important and that I could be whatever I wanted to be, I just had to be aspirational and work hard for it.
What are some of the challenges you’ve faced in your role? How does that colour how you see the industry? And why do you think young women are less inclined to enter technology?
I have been very fortunate in my career in that I have always felt comfortable working in the software industry and with technology in general. I think a lot of that comes from the fact that I work for such a fantastic Company with a lot of great people who have encouraged, mentored and supported me over the years. That said, I love a challenge and in this role there is a new one every day so it is never dull! Growing up, I was fascinated by computers; we got our first Commodore 64 when I was about 9 and my sister and I were hooked from that point on. I also studied Computers at school- although I wouldn’t say I was ever a geek! So, for me it did not feel unusual but it has definitely been a very male dominated working environment until relatively recently, even in Tascomi. Why? I do think that gender stereotypes still persist in every day society and that that in particular, a lot of science and technology related toys and careers are definitely marketed more to boys from a very young age. At Tascomi, we regularly participate in educational programmes to try and encourage children and young people of all genders and from all backgrounds to study IT and move into the industry and I believe that starting early and having the opportunity to explore and work with technology in an enjoyable way is critical to getting more women into the industry.
How do you find being a mum with your workload? How do you create a balance between work and your personal life?
I think have a pretty good balance between work and family life. I work four days a week and have the flexibility to start early so I can finish early and get home to spend time with the children in the evenings. I wont lie, sometimes it is tough being at work all day while your children are being taken care of by someone else, especially when they are sick or upset, but I have never considered being a full time stay at home mum. I have worked since I was 15 years old and I do it for myself as much as for my children and family. I think it is also good for them to grow up in an environment where both parents are bringing home the bacon! Having a supportive and hands on hubby helps immensely too.
What is the toughest thing you’ve had to do in your career?
There have undoubtedly been times where I have had to work very long hours or be away from home in order to ensure that we deliver something on time and to spec for our customers, but you have to take the rough with the smooth and do what you have to do to provide the best service you possibly can for the customer, especially when things don’t go to plan. Thankfully, the stressful times are outweighed by all the other things that I love about my job.
What’s your favourite part of your job right now?
Right now I am really enjoying the opportunity to contribute to and shape the Company Strategy, vision and business plans. Joining the Board has been daunting but exciting and invigorating. I am really looking forward to substantially contributing to Tascomi’s growth and success over the coming years.
What trends in the industry really excite you?
I am quite excited about the trend towards even more wearable tech and sensor based technology and the potential that this opens up for problem solving and innovative software solutions for businesses. We have some exciting ideas for how we can incorporate this trend into our solutions at Tascomi.
What do you feel are the biggest challenges facing Tascomi?
Austerity and government cuts have drastically affected the budgets of our customers in recent times and will continue to do so for the foreseeable future. A key challenge facing Tascomi is to ensure that we continue to leverage the opportunities that technology provides us with to help organisations such as Local Authorities operate more efficiently with less money and less people.
Where would you like to see Tascomi in 5 years?
In 5 years, I would like to see Tascomi as the leading software provider in at least one of our core markets such as Public Protection throughout the UK and hopefully making an impact in the global market as well. I would like us to sustain and build upon the growth and success that we have achieved in the last few years whilst ensuring that we maintain the culture, ethos and high standard of product quality that makes us unique to work with. It is going to be an exciting and challenging time.
Roisin’s interview was recently featured in Sync Ni’s Winter Edition. Sync NI is the leading media outlet for Northern Ireland’s Technology and Business Industries; providing the latest news, jobs and events from Northern Ireland.
To find out more about Sync NI click here.