Team Tascomi is a combination of people from all walks of life, origins and backgrounds. We are Software Developers, Project Managers, Marketeers and more. Together, we are pushing for more, innovating the services of the Public Sector and moving Local Government forward.

Get to know Andrew Rowan who recently has joined Team Tascomi as a Customer Experience Agent. Andrew lives and commutes from Belfast, he has over the years gathered vast experience and knowledge in customer care and we are delighted to have him on our team.  

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What brought you to Tascomi?

I had spent 13 years working in the motor insurance / claims industry. I decided I wanted to do something new and exciting. When I saw the advertisement for Tascomi they stood out as a forward-thinking company based in a fast-moving industry – that was exciting!

What are your hopes for Tascomi?

In my few short weeks here the possibilities at Tascomi seem endless. I hope first to grow into my role as a Customer Experience Agent. In the future, I hope to be more involved in the technical side of things (coding etc) and also to be part of Tascomi’s endeavours in interacting with young people and getting then involved in computer-related learning.

What advice would you give to a new Tascomi employee?

Don’t panic! There is a huge amount of information to take in and it will take time for it all to register. So ask questions, ask them again and then ask some more. Everyone at Tascomi is keen and enthusiastic to help you, which is fantastic.

What do you like most about Tascomi?

The atmosphere. What struck me immediately on my first day was how everyone simply enjoyed being here. The atmosphere is relaxed, but equally, everyone works hard and collaborates well with one another.

What have you gained from working at Tascomi?

Definitely the idea that coming to work can be fun and enjoyable!

Favourite country visited.

I think I would have to say the USA. Probably bias in that I love Florida and the whole Disney experience (Yes, I’m a Disney Princess at heart!). Florida aside, as a country the USA has so much to offer. I have visited New York a couple of times and I can’t wait to get out to New England and San Francisco.

If I won the lottery I would…

Definitely split the money first with my immediate family. I would still want to work, possibly set up a not for profit company helping local youth in some way. As long as I get to travel lots I would be happy. Oh and a Lamborghini Reventon could come in handy too!

What books are at your bedside?

Currently I am reading a lot of Brandon Sanderson. I was first introduced to him when he stepped in to finish the last three books of the Wheel of Time series after original author Robert Jordan’s untimely passing. I’m a big fantasy fan and at a stretch would perhaps consider The Dark Tower as my favourite series of all time.

What’s on your bucket list?

Where do I start?

  • Learn Japanese and visit Japan
  • See the Northern Lights
  • Go on a skiing holiday
  • Run a marathon in the USA
  • Attend E3

What did you want to be when growing up?

A Disney Animator. From a very young age, I loved to draw cartoons. I was regularly sprawled across the living room floor, pencil in hand, doodling my favorite video game characters from Official Nintendo magazine (normally Zelda characters). When I first visited the Magic Kingdom in Florida (10 years old) I met a Disney Animator who was demonstrating the work involved in animation. He gave me a Disney Animator employee contract, which he signed for me along with some words of encouragement.

What do you like to do in your spare time?

My favourite pastime has always been gaming. Born in 1984, the first console I ever owned was the original Game Boy. I am probably best described as a Nintendo fan boy, growing up with iconic IPs such as Mario, Zelda, and Metroid etc. I am waiting for Nintendo’s revival hopefully with their new NX console.