Council Direct is an innovative, easy-to-access Online Portal which enables residents, businesses and members of the public to submit, pay for and track a range of online services provided by their Local Council with ease.
Most recently for Northern Ireland, the shared portal has been expanded to facilitate Building Control services, including; online submissions of Building Applications, Property Certificates and subsequent payments.
After some time working alongside selected Councils to develop the portal’s functionality, usage has increased amongst citizens and solicitors across Northern Ireland.
Mid Ulster District Council has provided some encouraging information on its online Building Control submissions to date, detailing that since its local solicitors began using Online Property Certificate facilities on Council Direct, there has been a considerable improvement in the time taken to process and issue Property Certificates.
In one instance, the Council was able to issue a Property Certificate on the same day that the application was submitted online. With a typical offline turnaround of up to 4 weeks, this shows a substantial decrease in time spent processing. As well as improved turnaround times & levels of service, the portal can provide more benefits to Local Authorities, such as decreased stationery and postage costs and reduced administrative time spent on data entry and payment processing.
To help Councils in encouraging their local solicitors to make use of the portal, a comprehensive guide has been created alongside Tascomi, which details the submission process and provides a simple walkthrough of the portal.
To request further information for your records, or a brief demonstration of the online Building Control services offered by Tascomi, please click below: