Tascomi are looking forward to exhibiting at CIEH’s Mobile Working conference & exhibition at the Manchester Conference Centre on 12th November 2015. The Mobile Working Conference is an opportunity to showcase Tascomi’s industry-leading range of Web-based products.
The conference focusing on the ICT and technology investment of the public sector in the UK. The Mobile Working conference will provide delegates with the latest innovations in mobile working, including the most up-to-date technologies available to enhance flexible working. This highly interactive event will enable delegates to gain information on Tascomi’s successfully implemented mobile working solutions.
At the event, Tascomi’s Bryan Snowden will be delivering a presentation on the benefits of mobile working and digital transformation.
The Benefits of Mobile Working
What is Mobile Working?
- Working that isn’t tied to a physical location
- Technology connecting an employee to the services and networks required to do their job
- More efficient working from increasingly remote locations
- Mobile working is becoming more widespread as the technology available advances
Why go Mobile?
- ‘Going Mobile’ takes customer experience to the next level.
- Issues can be logged instantly, allowing for a quicker response from the service team.
- Mobile workers no longer need to wait until they are back in the office to update their system.
- Productivity and efficiency are improved and vital information is less likely to slip through the cracks.
- Working Productively On The Go.
- Super-fast mobile connectivity, more reliable networks and greater handset functionality has given further incentive for organisations to invest in mobile devices. At the end of 2011, 43% of corporations in the UK had embraced mobility, a 38% increase from 12 months earlier. The growing functionality and affordability of mobile devices is driving the adoption of smart devices in the work place and it is predicted that the number of ‘mobile workers’ will exceed 1.3 billion by 2015 – 37.2 per cent of the global workforce
- Driving Business Efficiencies; The increased use of smartphones and tablets, results in a reduced need for costly and energy-consuming desktop PCs. Mobile solutions can help streamline individual business processes and it is now possible to conduct entire business transactions using mobile technology alone – right from the planning and negotiation stages through to the exchange of contracts and payment.
Working Productively On Devices
- There is the potential for more productive working on the move.
- Employees are empowered to work as and when they choose.
- Employees can spend less time in the office – emails can be answered or calls made from home.
- Files and shared documents are easily accessible – allowing employees to work collaboratively from remote locations.
- 93 per cent of employees now work away from the office for at least part of their day.
- With a web-enabled device there are fewer opportunities for ‘dead time’ in the working day.
- The physical ties with the office have been broken, helping to ensure each member of staff can make the most of their working day.
- Boosting Customer Satisfaction; Mobile solutions have a positive impact on customer satisfaction rates. They allow employees to respond quicker to enquiries, enabling communication outside of normal outside of working hours. Mesmo Consultancy reported that, 25% of the general public expect a response to emails within an hour, and more than a third within two hours. Therefore, it is vital that companies are flexible in terms of how they communicate with their customers.
- Boosting Business Continuity; Mobile solutions can help businesses maximise revenues and avoid losses when faced with unexpected events. Whether employees are snowed in, stuck in a traffic jam or left without childcare following a school closure, with web- enabled devices, employees can carry on working remotely.
- 2013’s Olympic Games also highlighted the benefits of mobile technology from a business continuity perspective; 1.5 million of the capital’s five million employees worked from an alternative location during the sporting summer, in order to avoid gridlock on the roads – helping companies to keep productivity and output high at all times.
- Improving Employee Moral; Employees are increasingly likely to deem an anti-mobile working policy unproductive. Given the clear advantages that mobile connectivity now offers, they are eager to work with maximum flexibility, agility and freedom. With greater daily workloads, employees are keen to capitalise on any working advantage they can utilise, therefore a solution that can make an organisation function more efficiently and improve performance is worth considering.
- Upwardly Mobile; With ever-growing demand and ever-shrinking budgets, there is an increased need to rethink, restructure and rewire Council services. 86 per cent of council leaders and chief executives in the UK rated mobile working as the most effective way of meeting their future goals.
Mobile Working is a tool to boost efficiency, not an expensive luxury and it is increasingly regarded as a long overdue innovation and as a path to improved service delivery and efficiency.
To learn more about our web-based software systems speak to Bryan who will be attending Mobile Working Conference 2015, contact us on 0845 119 6020, or email moc.imocsatnull@seiriuqne